New partners go through onboarding sessions with our team before their first customer site. The sessions cover the product and the demo, site surveys, installing and commissioning the edge device, and setting up zones.
Each session is led by the people who build and install VideoBI, for the people on your team who sell, survey and install.
What VideoBI measures in each industry, how datasets become dashboards, and how to walk a prospect through the live demo with a sample chain of restaurants and distribution centers.
How to read a site for what the customer wants to measure: which existing cameras have a usable view, where a camera needs adding, and which edge device the site needs.
Mounting and connecting the edge device, connecting the customer's cameras on their network, and running the commissioning test that brings the site online.
Drawing zones on each camera and naming the measurements that fill the customer's dashboards, so a site reports correct numbers from its first day.
A Premier installer designation for partners whose installations pass commissioning tests on customer sites.
The commissioning test checks each device and its cameras on site and says what to try when something fails. Our team sees the same results and can help while you are at the site.
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